Our customer care team is available from Monday until Friday from 10am to 8pm CET (Central European Time). Our team is ready to assist you with the following:
Simply
add as many items as you wish to your shopping cart while browsing our
store. Once you want to proceed with the order - do so by going to the
cart and clicking "checkout". Follow the instructions by providing us
with delivery information and select payment method the for goods - we
will ship your package within 1-2 business days depending on your location.
Our support team is always happy to guide you at any step!
You can select your preferred payment method at checkout.
We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
MargotBardot.com adheres to highest industry standards in order to protect your personal information with the best security solutions. Your
credit card information and personal details are encrypted during
transmission using SSL (secure socket layer technology), which is widely
used on the Internet for processing payments safely.
Your credit card information is only available to PayPal in
order to complete the requested transaction and is not subsequently
stored.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For
returns, please email info@margotbardot.om with the subject 'Returns'
and include your order number, name and the reason for the return.
Margot Bardot will provide the customer with instructions where to send returned
goods. Customers are strongly recommended to get proof of postage when
returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If
the refund is approved, then it will be processed and a credit will
automatically be applied to customer's credit card or original payment
method shortly after.
Our customer care team is available from Monday until Friday from 10am to 8pm CET (Central European Time). Our team is ready to assist you with the following:
Size and fit advice
Detailed product information
Delivery questions
Exchange and return queries
Placing orders
Contact support
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